Frequently Asked Questions
Frequently Asked Questions
Membership and fees
To renew
- How can I renew items?
- Can I renew items by e-mail?
- How much does it cost to renew items?
- How many times may I renew items?
- Is it possible to renew my items when they are overdue?
- Is it possible to renew my item when someone else reserved it?
- Is it possible to renew items that have been borrowed from an external library on the website?
- Does a renewal count as a new loan?
To reserve an item
- Can I reserve an item by e-mail?
- How can I reserve an item online?
- How much does it cost to reserve an item?
- Where can I collect my reservation?
- When can I collect my reservation?
- Can I assume that the item I requested can be collected right after the loan period of the previous owner has lapsed?
- Can I see if the items that I have reserved are ready for collection?
- Should I always make a reservation?
- Can any item from the collection be reserved?
- Can I reserve a title that has the Status ‘write off’ in the catalogue?
To request
- How can I request material from the OBA's storage area?
- How can I request material from MuziekWeb?
- Are there costs connected to a request via the Interlibrary Loan System?
- For how long will a book from the storage area or volume of a magazine be available for me?
- How long should I wait for a request from the OBA storage area or ‘Wisselcollectie’ (exchange collection)?
