Can I see if the items I reserved are ready for collection?

You can check the status of your reservation online. Log in on the website with your card number and password (date of birth / ddmmyyyy). You can reach the login page by clicking on the 'Renewals' link in the left-side menubar. Click on ‘My reservations’ for an overview of all your reservations. If the reserved item is ready for collection, a date will appear under ‘Available since’. If the item is not yet available for collection, this date will not yet be visible. It is advised that you wait until you receive an e-mail alert stating your reservation is ready for collection, to make sure that your reservation is actually available.


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